1. Introduction
Welcome to Grand Hypermarket.
Grand Hypermarket (“us”, “we”, or “our”) operates www.grandhyper.com (hereinafter referred to
as “Service”).
Our Privacy Policy
governs your visit to www.grandhyper.com,
and explains how we collect, safeguard and disclose information that results
from your use of our Service.
We use your data to
provide and improve Service. By using Service, you agree to the collection and
use of information in accordance with this policy. Unless otherwise defined in
this Privacy Policy, the terms used in this Privacy Policy have the same
meanings as in our Terms and Conditions.
Our Terms and
Conditions (“Terms”) govern all use of our Service and together with the
Privacy Policy constitutes your agreement with us (“agreement”).
2. Definitions
SERVICE means the www.grandhyper.com website
operated by Grand Hypermarket.
PERSONAL DATA means data about a living individual who
can be identified from those data (or from those and other information either
in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either
generated by the use of Service or from Service infrastructure itself (for
example, the duration of a page visit).
COOKIES are small files stored on your device
(computer or mobile device).
DATA CONTROLLER means a natural or legal person who
(either alone or jointly or in common with other persons) determines the
purposes for which and the manner in which any personal data are, or are to be,
processed. For the purpose of this Privacy Policy, we are a Data Controller of
your data.
DATA PROCESSORS (OR
SERVICE PROVIDERS) means any
natural or legal person who processes the data on behalf of the Data
Controller. We may use the services of various Service Providers in order to
process your data more effectively.
DATA SUBJECT is any living individual who is the
subject of Personal Data.
THE USER is the individual using our Service. The
User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several
different types of information for various purposes to provide and improve our
Service to you.
4. Types of Data Collected
Personal Data
While using our Service,
we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:
0.1. Email address
0.2. First name and
last name
0.3. Phone number
0.4. Address, Country,
State, Province, ZIP/Postal code, City
0.5. Cookies and Usage
Data
We may use your
Personal Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you. You may opt out
of receiving any, or all, of these communications from us by following the
unsubscribe link.
Usage Data
We may also collect
information that your browser sends whenever you visit our Service or when you
access Service by or through any device (“Usage Data”).
This Usage Data may
include information such as your computer’s Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that you
visit, the time and date of your visit, the time spent on those pages, unique
device identifiers and other diagnostic data.
When you access
Service with a device, this Usage Data may include information such as the type
of device you use, your device unique ID, the IP address of your device, your
device operating system, the type of Internet browser you use, unique device
identifiers and other diagnostic data.
Location Data
We use the location
data with your prior permission, so that
1.
We can show you the
nearest store listing & delivery
assistance
Tracking location Data
We track your location
only while live. Location date will not be collected in the background / while
not using the app (in background)
Cookies
You can instruct your
browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions
of our Service.
0.1. Session
Cookies: We use Session Cookies to operate our Service.
0.2. Preference
Cookies: We use Preference Cookies to remember your preferences and various
settings.
0.3. Security
Cookies: We use Security Cookies for security purposes.
0.4. Advertising
Cookies: Advertising Cookies are used to serve you with advertisements
that may be relevant to you and your interests.
5. Use of Data
Grand Hypermarket never gives or revels data collected to
any third party for any purpose thereof. The data collected if any may be only
used for,
0.1. to provide and
maintain our Service;
0.2. to notify you
about changes to our Service;
0.3. to allow you to participate
in interactive features of our Service when you choose to do so;
0.4. to provide
customer support;
0.5. to gather
analysis or valuable information so that we can improve our Service;
0.6. to monitor the
usage of our Service;
0.7. to detect, prevent
and address technical issues;
0.8. to fulfil any
other purpose for which you provide it;
0.9. to carry out our
obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection;
0.10. to provide you
with notices about your account and/or subscription, including expiration and
renewal notices, email-instructions, etc.;
0.11. to provide you
with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already
purchased or enquired about unless you have opted not to receive such
information;
0.12. in any other way
we may describe when you provide the information;
0.13. for any other
purpose with your consent.
6. Retention of Data
We will retain your
Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your Personal Data to the extent
necessary to comply with our legal obligations (for example, if we are required
to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
We will also retain
Usage Data for internal analysis purposes. Usage Data is generally retained for
a shorter period, except when this data is used to strengthen the security or
to improve the functionality of our Service, or we are legally obligated to
retain this data for longer time periods.
7. Transfer of Data
Your information,
including Personal Data, may be transferred to – and maintained on – computers
located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ from those of your
jurisdiction.
If you are located
outside Kuwait and choose to provide information to us, please
note that we transfer the data, including Personal Data, to Kuwait and process it there.
Your consent to this
Privacy Policy followed by your submission of such information represents your
agreement to that transfer.
Grand Hypermarket will take all the steps reasonably
necessary to ensure that your data is treated securely and in accordance with
this Privacy Policy and no transfer of your Personal Data will take place to an
organisation or a country unless there are adequate controls in place including
the security of your data and other personal information.
8. Disclosure of Data
We may disclose
personal information that we collect, or you provide:
0.1. Disclosure
for Law Enforcement.
Under certain
circumstances, we may be required to disclose your Personal Data if required to
do so by law or in response to valid requests by public authorities.
0.2. Business
Transaction.
If we or our
subsidiaries are involved in a merger, acquisition or asset sale, your Personal
Data may be transferred.
0.3. Other
cases. We may disclose your information also:
0.3.1. to our
subsidiaries and affiliates;
0.3.2. to contractors,
service providers, and other third parties we use to support our business;
0.3.3. to fulfill the
purpose for which you provide it;
0.3.4. for the purpose
of including your company’s logo on our website;
0.3.5. for any other
purpose disclosed by us when you provide the information;
0.3.6. with your
consent in any other cases;
0.3.7. if we believe
disclosure is necessary or appropriate to protect the rights, property, or
safety of the Company, our customers, or others.
9. Security of Data
The security of your
data is important to us but remember that no method of transmission over the
Internet or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot
guarantee its absolute security.
10. Your Data Protection Rights
We aim to take
reasonable steps to allow you to correct, amend, delete, or limit the use of
your Personal Data.
If you wish to be
informed what Personal Data we hold about you and if you want it to be removed
from our systems, please email us at online@grandhyper.com. Or call us at 18(GRAND)47263
In certain
circumstances, you have the following data protection rights:
0.1. the right to
access, update or to delete the information we have on you;
0.2. the right of
rectification. You have the right to have your information rectified if that
information is inaccurate or incomplete;
0.3. the right to
object. You have the right to object to our processing of your Personal Data;
0.4. the right of
restriction. You have the right to request that we restrict the processing of
your personal information;
0.5. the right to data
portability. You have the right to be provided with a copy of your Personal
Data in a structured, machine-readable and commonly used format;
0.6. the right to
withdraw consent. You also have the right to withdraw your consent at any time
where we rely on your consent to process your personal information;
Please note that we
may ask you to verify your identity before responding to such requests. Please
note, we may not able to provide Service without some necessary data.
11. Your Data Protection Rights Also
Includes
.
0.1. users can visit
our site anonymously;
0.2. our Privacy
Policy link includes the word “Privacy”, and can easily be found on the home
page of our website;
0.3. users will be
notified of any privacy policy changes on our Privacy Policy Page;
0.4. users are able to
change their personal information by emailing us at online@grandhyper.com. Or call us at 18(GRAND)47263
Our Policy on “Do Not
Track” Signals:
We honor Do Not Track
signals and do not track, plant cookies, or use advertising when a Do Not Track
browser mechanism is in place. Do Not Track is a preference you can set in your
web browser to inform websites that you do not want to be tracked.
You can enable or
disable Do Not Track by visiting the Preferences or Settings page of your web
browser.
13. Service Providers
We may employ third
party companies and individuals to facilitate our Service (“Service
Providers”), provide Service on our behalf, perform Service-related
services or assist us in analysing how our Service is used.
These third parties
have access to your Personal Data only to perform these tasks on our behalf and
are obligated not to disclose or use it for any other purpose.
14. Analytics
We may use third-party
Service Providers to monitor and analyze the use of our Service.
15. CI/CD tools
We may use third-party
Service Providers to automate the development process of our Service.
16. Behavioral Remarketing
We may use remarketing
services to advertise on third party websites to you after you visited our
Service. We and our third-party vendors use cookies to inform, optimise and
serve ads based on your past visits to our Service.
17. Links to Other Sites
Our Service may
contain links to other sites that are not operated by us. If you click a third
party link, you will be directed to that third party’s site. We strongly advise
you to review the Privacy Policy of every site you visit.
We have no control
over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
18. Children’s Privacy
Our Services are not
intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly
collect personally identifiable information from Children under 18. If you
become aware that a Child has provided us with Personal Data, please contact
us. If we become aware that we have collected Personal Data from Children
without verification of parental consent, we take steps to remove that
information from our servers.
19. Changes to This Privacy Policy
We may update our
Privacy Policy from time to time. We will notify you of any changes by posting
the new Privacy Policy on this page.
We will let you know
via email and/or a prominent notice on our Service, prior to the change
becoming effective and update “effective date” at the top of this Privacy
Policy.
You are advised to
review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
20. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: online@grandhyper.com. Or call us at 18(GRAND)47263